Check your registration

FAQs – Vodafone 10k

Registrations

01. What does my registration entitle me to?

a) A personalized bib with a chip to time your participation time

b) Approved participation time and a participation diploma

c) An official adidas t-shirt and other sponsorship gifts

d) Sports insurance and medical support along the way

e) Supplies, WCs, and entertainment are along the course

f) Finisher medal

g) Free public transport (Trails, Metro, and CP) during the day of the race (until 4 pm) upon presentation of the race number

02. How can I confirm my registration and my data?

Participants can confirm and consult their registration data through the organization’s official website (in the top left corner of the page). If you cannot find your registration or are unable to consult your data, please email info@maratonaportugal.com.

 

03. Can I cancel or transfer my registration to another participant or edition?

No, only in specific situations, such as injuries, pregnancy, or flight cancellations, is it possible to transfer registrations to the next edition duly proven. In no situation, the registration fee is refunded.

04. Can I transfer my registration to someone else?

Up to one month before the race, registration can be transferred to another person by paying a defined amount. After this date, it is not possible to transfer the registration. To make the transfer, registered participants must email info@maratonaportugal.com.

05. Can I participate with someone else's bib number?

No, the numbers are personal and non-transferable. If they are not prevented from participating, participants who use someone else’s bib number automatically lose their sports insurance, and their participation data will be attributed to the original participant (without the possibility of exchange).

06. Can I participate in a race with the bib number from another race?

No, the race numbers only allow participation in the respective race.



BIBs and participation kits

01. How do I get my race number and participation kit?

To collect their bibs and participation kits, runners only need to present the registration document, the PDF sent by email (email used by the participant at the time of registration).

02. What is the registration document?

The registration document is a PDF file sent by email to all participants. It includes the runner’s name, race, bib number, and barcode. Runners must present this document to collect their bib number and participation kit. The PDF can be printed or displayed directly from the runner’s cell phone. See a sample of the registration document here.

03. How do I find my registration document?

The registration document (PDF) was sent to your email address used by participants in the registration form. If you can’t find it, you can recover it in the following ways:

  1. Check the email address used to register
  2. Check your spam folder
  3. Check your registration on the official race website (at the top left corner of the page)
  4. Visit the Solutions counter at Sport Expo (where the bibs and participation kits are delivered) and ask for your PDF

04. Where can I get my race number and participation kit?

The bibs and participation kits are delivered at the Sport Expo in Sala Tejo – MEO Arena.

05. When can I collect my bib number and participation kit?

The Sport Expo is open on Thursday (06.03), Friday (07.03) and Saturday (08.03) between 10am and 8pm.

Please note: no BIBs or participation kits will be delivered on the race day.

06. What must I present to get my number and participation kit?

To collect your race number and participation kit, you only need to present your registration document (PDF sent by email to all participants).

The PDF can be printed or displayed directly from the runner’s cell phone. A registration document sample is available here.

No BIBs or participation kits are delivered on the race day.

Participants without the registration document can visit the Solutions counter at the Sport Expo (where the BIB and participation numbers are delivered) and request their PDF.

07. Who can pick up the bib number and participation kit?

The participant or another person can collect numbers and participation kits. If it is someone other than the participant, they must present the registration document of the respective participant or participants. To collect race numbers and participation kits, simply present the registration document for the race (PDF sent by email to all participants).

08. What does the participation kit include?

The participation kit includes a personalized BIB with chip (remember to lift the pins to attach the bib number to the shirt), an official adidas running t-shirt (the shirt size is requested at pick-up), a bag, and other sponsor offers. Participants who subscribe to the gear check service also receive a specific bag. To confirm whether you have signed up for the gear check service, check your registration details on the race website or the front of your race number.

09. Will I be unable to collect my race number and participation kit within the set time?

Participants who cannot collect their race number and participation kit within the set time may ask someone else to collect them by presenting their registration document (PDF sent by email). If you don’t have anyone to ask, you can email info@maratonaportugal.com, and we will try to find a solution, but it is not guaranteed to be possible.

10. I couldn't get my race number and participation kit. Can I get them or receive them after the race?

No, the BIBs and the participation kits are delivered exclusively at the Sport Expo and on the defined dates. No race numbers or participation kits will be issued or sent on other dates or locations.

11. Can I receive my bib number and participation kit by post?

No, numbers and participation kits are delivered exclusively at the location and on the defined dates. No BIBs numbers or participation kits will be issued or sent on other dates or locations.

12. How do I choose the size of my official shirt?

The size of the official shirts is requested at the time of collection at the Sport Expo, located in Sala Tejo—MEO Arena. The available sizes are S, M, L, XL, and XXL.

13. Can I change the t-shirt?

Once the t-shirt has been picked up, it is not possible to exchange it.

14. I picked up the wrong BIB; what can I do?

If you have picked up the wrong BIB, please return to Sport Expo and go to the Solutions counter. If, for any reason, you cannot make the exchange, please email info@maratonaportugal.com before the start of the race.

15. Can I buy the t-shirt and participation kit separately from the registration?

The race number and participation kit are exclusive to participants registered in the races. They cannot be purchased separately from the registration.

16. Is it necessary to present a medical certificate to participate?

Participants do not need to present a medical certificate. When registering, participants declare themselves responsible for their health status and affirm that they are physically able to participate.



Start

01. Where is the start of the Vodafone 10K?

The start of the Vodafone 10K is at the toll booth on the 25 Abril bridge on the south bank.

02. What time should I be at the departure?

The starting gun is set for 10:05 am, but the Fertagus trains for the start stop at 09:10 am, so the Vodafone 10K runners must be at the start area before that timing. To ensure a good start, the organization urges all participants to arrive early at the starting area and suggests, based on the race BIB, which Fertagus trains to take.

03. How can I get to the departure?

Access to the departure point on the 25 de Abril bridge is exclusively via Fertagus Pragal station. To get to the departure point, participants must use Fertagus trains and get off at Pragal station. The Fertagus trains are the only way to get to the start, coming from the south bank or the north bank. Arriving at Pragal station, participants must follow the instructions on site and go to their departure box.

The journey between Pragal station and the departure takes between 10 and 15 minutes. Participants should consider that thousands of athletes will be traveling to the start and that there may be security checks along the way.

Fertagus has 14 stations, including Pragal station. On the Lisbon side, there are four stations: Roma-Areeiro, Entrecampos, Sete-Rios, and Campolide. On the south bank, Fertagus has 9 (nine) stations: Corroios, Foros de Amora, Fogueteiro, Coina, Penalva, Pinhal Novo, Venda do Alcaide, Palmela and Setúbal.

Check the Fertagus train timetable on the race day, here.

Fertagus trains are free for participants upon presentation of their race number.

Participants may also opt for the available shuttle that leaves Belém (in front of Pasteis de Belém) towards a Fertagus station (depending on the available station) between 07:00 am and 08:00 am.

04. What will I find in the departure area?

Located at the beginning of the 25 de abril bridge, the starting area welcomes runners to the race with special offers and services. At the starting area, runners will find WCs, the and the race pacers.

The gear check service is exclusive for the half marathon runners. There’s no gear check service for the Vodafone 10K runners.

There will also be 4 (four) different pacers that participants can follow according to the following rhythms: 4:00 min/km, 5:00 min/km, 6:00 min/km, and walking rhythm.

See the plan of the departure area here.

05. Can supporters (non-runners) travel to the start area?

The starting area is reserved for participants duly identified with their race number. Only runners will be able to access the start area.

06. I forgot to pick up my safety pins; what can I do?

Runners may ask the start staff for safety pins. But it is not guaranteed that there will be enough safety pins for all.



The course

01. What is the course of the Vodafone 10K?

The Vodafone 10K has a very special course. It starts right at the beginning of the 25 de abril bridge and runs into the Lisbon riverside finishing at the historic Mosteiro dos Jerónimos.

Along the course, runners will find 2 (two) aid stations (offering Vitalis water), 3 (three) WC areas (most of them next to the aid stations), and 1 (one) medical station at the finish line.

At the finish line, all finalists are entitled to an exclusive finisher medal, Vitalis water, Powerade, Madeira’s banana, Olá ice cream, and Mimosa Protein milk.

02. Where can I check the course map?

You can download the course map here, watch the video, or check Google Maps.

03. What is the time limit to finish the Vodafone 10K?

The time limit to complete the race is 02h20 (two hours and twenty minutes). The finalists must reach the finish line by 12:30.

04. Is it mandatory to wear the official t-shirt in the race?

It is not mandatory, although most participants wear the official adidas race t-shirt. The adidas T-shirt is a high-quality technical shirt ideal for running a half marathon.

05. Can I take my own supplies?

Yes, runners can take their own supplies (water, gel, isotonic drinks, fruit) although there is Aid Stations along the course with everything runners may need.



Finish area

01. Where is the finish line of the Vodafone 10K?

The finish line of the Vodafone 10K is at the Jerónimos Monastery in Lisbon, right in front of the Tagus River!

02. What will I receive at the finish area?

The finishers will receive an exclusive medal and supplies to recover from the effort: one Vitalis water, one Madeira banana, one Olá ice cream, and Mimosa Protein milk.

03. What will I find in the finish area?

After crossing the finish line, participants, along with supplies, have different animations and services to enjoy, such as:

  1. Meeting points
  2. Field hospital
  3. Bathrooms
  4. Medal engraving tent
  5. Massage tent

See the plan of the finish area here.

04. Who can use the medal engraving service?

Participants who have subscribed to the engraving service at registration or the Sport Expo only need to present their race number and ask for their engraving at the tent in the arrival area.

Participants who have not subscribed to the service can do so directly at the tent, paying for the service on the spot.

05. What transport options are available at the finish line?

In addition to Fertagus trains to the departure point, all participants can use Lisbon’s public transport (Carris buses, CP trains, and the Lisbon Metro) free of charge until 4:00 pm, by presenting their number.



Photos, Results & Live tracking

01. Where can I follow the runners live?

The event is broadcast live on RTP 1. Participants and supporters can follow the participants individually through this link.

02. Where can I find the provisional classifications?

Finishers can check the provisional classifications (the final classifications will be published 15 days after the race) here.

03. Can't find my classification or my time is not correct, what can I do?

For any questions regarding the rankings, participants must fill out the form using the results link.

04. Where can I find photographs of the races?

The organization will publish photos at the race Facebook page. Runners can also find photos at the Marathon Photos site (these photos are paid).